Every Microsoft Surface comes with a dedicated recovery partition so that you can perform Refresh PC operation to reset all settings to their defaults or perform Reset PC job to reset your Surface to factory settings using the Recovery Image located in the dedicated recovery partition.
As you likely know, Windows 8/8.1 allows users to delete the dedicated recovery partition to free up disk space. Although one should create a recovery drive before deleting the partition to gain disk space, a lot of Surface users have deleted the partition in hurry without creating a backup of recovery image.
Recovery image of Surface
Before this, if you wanted to perform Refresh or Reset PC operation on a Surface without the recovery partition or recovery image, you had no option but to download unofficial recovery image but it’s now possible to download the official image of Microsoft Surface.
If you want to Refresh or Reset your Surface but don’t have the required recovery image, you’ll be glad to know that you can now download Surface recovery image right from Microsoft. Yes, Microsoft is now allowing Surface users to download official recovery images.
Downloading Surface recovery images is fairly simple. But before heading to the download page, make sure that you have a USB drive of at least 8 GB. And if you’re going to download recovery image for Surface Pro model, you must need a USB drive of at least 16 GB.
Visit this page of Surface, sign in with your Microsoft account that you had used to register your Surface device, select your Surface model, and then enter the serial number (can be found on the back of Surface) of your Surface to begin downloading the recovery image. After downloading the recovery image, you’ll need to prepare the recovery drive.